Oriel Help Center
Practical help for the phone watching your home.
Learn how Camera device and Viewer device work together, how alerts and recordings are created, and how to place your Camera device for everyday reliability.
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Detection
Recording
Live and Camera Care
Low Light
What Low Light improves, and what it does not promise.
Save Battery on Camera Side
Use Display Saver without stopping capture, detection, recording, or Live View.
Place Your Camera Device
Choose a stable spot with a clear view, reliable Wi-Fi, and safe power.
How Live View Works
How your Viewer device connects to your Camera device for real-time video and audio.
Still need help?
Email [email protected] and include the Camera device model, iOS version, and what you were trying to do.
Contact support